Privacy Policy
Effective Date: March 2, 2026
StatusPilot ("we," "us," or "our") operates the website at statuspilot.live. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
Account Information: When you create an account, we collect your email address. We use a passwordless magic-link authentication system — we do not collect or store passwords.
Travel & Loyalty Data: You may voluntarily provide credit card portfolio information, points and miles balances, and travel preferences. This data is used solely to generate personalized optimization results.
Payment Information: Payments are processed by Stripe, Inc. We do not directly collect, store, or have access to your full credit card number. Stripe's privacy policy governs payment data handling.
Usage Data: We collect information about how you interact with the platform, including search queries, feature usage, and session data, to improve our services.
2. How We Use Your Information
We use the information we collect to:
- Provide and operate the StatusPilot platform
- Generate personalized flight, hotel, and lounge recommendations
- Authenticate your account and manage your subscription
- Send transactional emails (login codes, welcome messages, subscription confirmations)
- Enforce usage limits based on your subscription tier
- Improve and optimize our platform
3. Data Storage & Security
Your account and loyalty data is stored in Airtable, a cloud-based database platform. Session tokens are stored locally in your browser. We implement reasonable security measures to protect your information, but no method of electronic storage is 100% secure.
4. Third-Party Services
We use the following third-party services that may receive or process your data:
- Stripe — Payment processing and subscription management
- Airtable — Database and user data storage
- Resend — Transactional email delivery
- Vercel — Website hosting and serverless functions
- Amadeus — Flight and hotel pricing data (no personal data is shared)
Each third-party service operates under its own privacy policy. We encourage you to review their policies.
5. Cookies & Local Storage
StatusPilot uses browser localStorage to maintain your session and save your card portfolio preferences. We do not use third-party tracking cookies or advertising pixels.
6. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:
- With service providers who assist in operating our platform (as listed above)
- If required by law, regulation, or legal process
- To protect the rights, safety, or property of StatusPilot or its users
7. Data Retention
We retain your account data for as long as your account is active. If you wish to delete your account and associated data, please contact us at the email below. We will process deletion requests within 30 days.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Request a portable copy of your data
To exercise any of these rights, contact us at support@statuspilot.live.
9. Children's Privacy
StatusPilot is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of StatusPilot after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@statuspilot.live